Playing it Safe with NJM Bank

Identity theft, cyber fraud, and security alerts are requiring increased vigilance in the banking industry. NJM Bank is working continuously to provide enhanced security measures that can help you safeguard against any compromise to your account information and transactions.  We have these short videos available to educate you on various security topics, click here to view.

How NJM Bank Can Help Protect You:

For our Online Banking system, NJM Bank provides a security protocol known as Secure Socket Layer or SSL. It offers data encryption, server authentication and message integrity for an Internet connection.

How NJM Bank Can Help Protect You:

• Never respond to an unsolicited or unknown request for confidential personal and/or account information received electronically or over the telephone.

• NJM Bank will NEVER ask you for account information, login credentials, or your passwords via e-mail or telephone.

• Never open file attachments or click on a web site link if you are unsure of the source or the sender.

• Visit Online Banking regularly to review all transactions and double check any card or electronic transfer activity.

• Always review your bank statements immediately for unauthorized charges. Having your monthly bank statement sent to you electronically through our secure eStatement service is safer and faster than having them mailed.

• Create complex and strong passwords no less than eight characters and change them frequently.

• It is vitally important that you keep Anti-Virus protection up to date on ALL computers. Make it a point to check your programs periodically.

If you spot a suspicious or unauthorized bank transaction, report it to us immediately by calling our Customer Care Center at (877) 656-2265. In addition, please visit our page dedicated to e-mail security, based on recent publicized events.

Recent Fraud Alerts

The Phishing Text (SMiShing) — November 2012

Fraudsters are coming up with new ways to attempt to get our money every day.  One of the tricks is to send a text message (SMS) to your phone asking to call a specific number and then informing you that your credit or debit card is needed, along with other sensitive information.  Never respond to these messages as they are unsolicited and are trying to commit fraud against you.  Delete the text and continue with your day.

Cardholder Security Breach — April 2012

Our Bank is aware of the MasterCard^© and Visa^© cardholder security breach that has been recently reported on the news. Keep checking your account activity frequently, and if you notice any unusual transactions on your account, contact us immediately at (877) 656-2265.

Beware of Malware Pop Up — March 2012

If you receive a pop up screen asking you to enter your social security number after logging into online banking, please do not continue. Your computer may have a malware targeting users. Please call NJM Bank immediately.

If you should see this message, do not continue and do not enter your personal information. The message and the accompanying request is not from NJM Bank, it is likely that malware was installed on your computer when you downloaded something from the internet.

Customers who see this message are advised to run a malware remover program immediately and report the incident to NJM Bank Customer Care Center at (877) 656-2265.